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 Contacts
HEP Toplinarstvo d.o.o.
Member of HEP Group
Miševečka 15a, 10000 Zagreb, Croatia
Tel exchange: +385 1 60 09 555, fax: +385 1 61 31 966
e-mail: toplinarstvo@hep.hr
Transfer account: 2360000-1101423576
ID number: 15 82 623
PIN: 15907062900
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- Zagreb, Velika Gorica, Samobor i Zaprešić
Miševečka 15a, 10000 Zagreb
Centrala tel. 01/60 09 555, fax: 01/61 31 978
toplinarstvo@hep.hr, www.hep.hr/toplinarstvo
- Technical breakdowns, Heating Networks (City of Zagreb area – excl. Dubrava, Maksimir and Pešćenica):
tel. 01/ 60 09 601, fax: 01/61 31 686 (on-call staff from 0 to 24 hours)
- Technical breakdowns, Local Boiler Plants (City of Zagreb are – Dubrava, Maksimir and Pešćenica, cities of Samobor, Velika Gorica and Zaprešić):
tel. 01/60 09 650 (on-call staff from 0 to 24 hours)
- Heat billing, debts, late interest calculation, change of heat customer, other queries, customer information or complaints: tel. 01/60 09 602 (customer phone from 7:30 to 14:30 hours)
- Information on installation of heat cost allocator: Heating Networks: tel. 01/ 60 09 519 i 01/61 31 980, e-mail: andrej.majdis@hep.hr Local Boiler Plants: tel. 01/ 60 09 558, e-mail: ivan.muzek@hep.hr
- Osijek
Ulica cara Hadrijana 3, 31103 Osijek
tel: 031/24 48 88, fax: 031/20 77 57
toplinarstvo.osijek@hep.hr, www.hep.hr/toplinarstvo
- Technical breakdowns:
tel. 031/20 72 22 (on-call staff from 0 to 24 hours)
- Heat billing, debts, late interest calculation, change of heat customer, other queries, customer information or complaints:
tel. 031/24 48 26, 031/24 47 68 (customer phone from 7:30 to 14:30 sati)
- Information on installation of heat cost allocator, connection to the district heating system and technical information: tel. 031/24 47 84, fax: 031/20 71 39 e-mail: bozo.madunic@hep.hr
- Sisak
Marijana Cvetkovića bb, 44010 Sisak
tel: 044/53 84 76, fax: 044/53 84 94
toplinarstvo.sisak@hep.hr, www.hep.hr/toplinarstvo
- Technical breakdowns: tel. 044/53 85 70 (on-call staff from 0 to 24 hours)
- Heat billing, debts, late interest calculation, change of heat customer, other queries, customer information or complaints:
tel. 044/53 84 76 (customer phone from 7:30 to 14:30 hours)
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