When is legal default interest charged and invoiced? Why one common bill for all metering points and is it possible to receive separate bills? Why receive bills and period-end statements by email if General Conditions require them to be sent in a written form? Why are bills sent by e-mail and can they be sent by postal mail? In what format are bills issued? Why are two bills issued? How many bills does the customer receive after concluding a supply contract with HEP Opskrba? What is the duration of contract for eligible customer’s supply? To whom should questions or objections relating to voltage quality, interruptions, connections, etc. be addressed? Who can now freely choose a supplier? Can a contract with HEP Opskrba be concluded before an existing supply contract is terminated? What is a grid tariff and how is it calculated? What is a use of network contract and can its terms be negotiated? What is a contract for eligible customer's supply?

 When is legal default interest charged and invoiced?

Legal default interest rates accrue for each payment made after the contractual payment date indicated on the bill. The accrued interest is shown in the first next bill following payment and is payable before the principal amount in accordance with the Code of Obligations.