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HEP Operator distribucijskog sustava d.o.o.
 
   
 
   Submission of meter reading

Why and when should meter reading be submitted?

  • If HEP ODS requests you to submit reading ( in case tariff system changes or the like).
  • If your consumption has significantly changed (you have connected or disconnected some major domestic appliance (e.g. replaced an electric water heater with a gas water heater and the like).
  • If you were away at the time of regular reading  so your meter was not read due to inaccessibility.
  • If you have a self-reading contract with your supplier requiring you to submit your meter reading once a month.

 Thank you for the time you have taken to send us your reading.

SUBMISSION OF METER READING
Distribution area:
Reason for submitting
the reading
Customer name *
Customer surname *
Customer code *
Address of metering point*
Street number:
Story:
Telephone:
Mobile phone:
Fax
E-mail
 
Meter reading on the day of *
HT kWh
LT   kWh  
Note:
Customer code (consumption code or consumer code) is the number that appears on your bill as a separate number. This number appears also in the first part of «poziv na broj» as a group of digits to the left of the first hyphen. Digits appearing to the right of the hyphen are not to be entered.

 
www.hep.hr HEP Group Pravne napomene/legal noticies Legal notices
Member of HEP Group, Ulica grada Vukovara 37, 10000 Zagreb, tel: 01/63 22 111 , fax: 01/63 22 797