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Mission, Vision and Basic values


We are an energy company that  has been operating in the area of the Republic of Croatia for more than a century.

We support the principles of environmentally friendly production of electric and heat  energy, energy efficiency and sustainable business operations with the aim of providing a high-quality service to our customers at least cost.

We are active

  • within HEP Group, supporting and bringing together business strategies and business processes of subsidiary companies based on corporate principles
  • outside HEP Group as a socially responsible company by establishing links with all interested parties for the common good and societal prosperity, promoting and supporting the progress of the energy industry with new information and communication technologies.

Mission

Secure and quality supply of energy to customers, with a high level of social responsibility.   

Vision

Croatian energy leader with a growing share on the regional electricity generation, supply and trade market providing a secure and quality service based on the principles of environmentally friendly generation, energy efficiency and sustainable operation.

Basic values

  • Competence and innovation
    Our employees are the most valuable resource and support in achieving the company’s mission and vision and in creating values. With openness to new ideas and creativity, we develop skills and competencies.
  • Quality and business excellence
    Following requirements and expectations of all stakeholders, we improve the quality of our products and services. Our goal is the company’s business excellence.
  • Integrity
    We act professionally and conscientiously in our relations toward customers, business partners, employees and assets. We affirm zero-tolerance for corruption. Our Code of Ethics defines the principles of business behavior.
  • Environmental responsibility
    We produce, transmit and distribute energy in an environmentally-friendly manner. We promote efficient use of energy among our customers as well as development and use of renewable energy sources.


 
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HEP Group, Ulica grada Vukovara 37, 10000 Zagreb, tel: +385 1 63 22 111, fax: +385 1 61 70 430